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Lava Protocols received the Salesforce Partner of the Year award in 2021 (APAC Community Impact), recognized for outstanding service and innovation.
Malaysia's first Salesforce partner since 2006, among the first ASEAN partners
350+ certified consultants with 360° Salesforce specializations across all clouds
3,000+ clients across 40+ countries with multilingual support in English, Chinese, Tamil, and Malay
Consistent delivery of 25-30% improvements in productivity, revenue, and cost reduction
Lava Protocols is an award-winning Salesforce partner and authorized reseller with over 18 years of experience helping businesses across Malaysia and the region thrive through powerful cloud-based solutions. We've been pioneering cloud transformation since 2006.
We've implemented, customized, and connected platforms like Salesforce® for industries ranging from telecommunications and finance to aviation, education, utilities, manufacturing, healthcare, retail, and even government sectors across 15+ industry verticals.
Discover how Lava Protocols can transform the way you work with the world's #1 CRM service, Salesforce. From boosting sales and automating support to creating seamless customer experiences, we offer tailored Salesforce solutions designed to help your business grow faster and work smarter.
Keep customers happy and resolve cases faster by unifying your teams to support every customer across every channel.
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Win more deals and boost productivity with turnkey sales solutions that are built to grow with you.
Learn Moresales revenue increase
sales productivity boost
IT costs reduction
support costs decrease
customer satisfaction achieved
3,000+ organizations worldwide chose us for their digital transformation
As part of the Nityo Group (acquired in 2023), we deliver specialized solutions as part of a complete digital transformation strategy, backed by 350+ Salesforce certified consultants worldwide.
Strong data protection and compliance measures to keep you and your customer information safe.
Scalable and high-performance infrastructure that can grow with your business.
AI and automation capabilities to streamline workflows, making your team achieve improved efficiency.
Seamless integration with your existing tools and systems for smooth operations across different platforms.
Guarantees uptime
Minimizes disruption
Ensures reliability
Happy and satisfied customers
We aim to build lasting partnerships instead of just making quick sales. Every client interaction is the start of a long-term relationship focused on customer satisfaction, ongoing support, and successful user adoption.
Lava Protocols seamlessly connects Salesforce with your existing enterprise systems including ERP, accounting software, databases, and legacy applications. Using robust APIs and middleware solutions, we ensure real-time data synchronization while maintaining data integrity and security.
With expertise across all Salesforce clouds (Sales, Service, Marketing, Commerce, Experience Cloud), Lava Protocols integrates multiple Salesforce products to create unified customer experiences.
Lava Protocols integrates Salesforce with popular business applications like Microsoft Office 365, Google Workspace, accounting systems, communication tools (Slack, Teams), and industry-specific software. Our integration expertise extends to custom APIs, webhooks, and real-time data exchanges that enhance productivity and streamline workflows.
From developing new apps to maintaining and upgrading existing ones, we keep your software running efficiently with robust support, reengineering, and testing services.
We specialize in migrating data from multiple disparate systems into Salesforce. Using Agile, DevOps, and Waterfall methodologies, we handle complex data mapping, cleansing, and transformation while ensuring zero data loss and seamless system consolidation.
Staffing solutions help businesses find skilled workers for their needs, whether it’s for a short time, a contract, or permanently. These services help companies fill jobs quickly and handle hiring, making sure they have the right people to meet their goals.
Through our network via Nityo Infotech, Lava Protocols can assist clients not only with cloud-based digital transformation but also with sourcing and managing top-tier talent, ensuring a holistic approach to your business growth and operational efficiency.
Stay ahead with the latest Salesforce trends, implementation best practices, and digital transformation strategies.
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Stay ahead with the latest Salesforce trends, implementation best practices, and digital transformation strategies.
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Stay ahead with the latest Salesforce trends, implementation best practices, and digital transformation strategies.
Read More