The insights you need for providing stellar customer experience and professionalism.
Build awareness, interest, and convert prospects into customers.
Deliver the best customer experience across marketing, sales, and service.
Make smarter decisions when it comes to dispatching field agents.
If you’re looking for a cloud service provider or cloud solutions provider in Malaysia, you’ve come to the right place. Your business is our business. Which is why our consultants are trained to not just listen but to truly understand your business issues and needs. Lava’s certified IT consultants craft blueprints, consultation documents, training sessions, and more that are industry, product and skill specific.
Tell Me MoreMarketing is a process: you need to reach your target audience, listen, engage and provide value, build trust, measure goals, improve, and repeat until you finally land a sale. For that you’ll need to create content, gather data, customize buyer journeys, and nurture relationships with your customers.
Tell Me MoreThe question of whether every company needs a CRM is no longer valid. The answer is an obvious YES! CRM has become a building block on which marketing, customer support, and e-Commerce build upon and is an irreplaceable tool for acquiring new customers as well as serving existing ones.
Tell Me MoreManaging teams of employees that are always out on the field is not a piece of cake. Adding on to that is the minefield of information that comes with every task such as task status, unpredictable changes and re-assignment, route planning, sales and job orders, and so forth.
Tell Me MoreAt Lava Protocols, we focus on the long term in all our efforts. Doing business with our customers is only the beginning of a long relationship in which we constantly make sure that customer satisfaction and user adoption are no less than stellar.
We are proud to have served customers from 8 countries across the globe, as well as offer local and on-site customer support in Peninsular Malaysia in English, Chinese, Tamil, and Malay.
Clients and Counting
Hours of Cloud Deployment
Monthly visitors on our e-Commerce platform.